At Ekarita, every piece is crafted with care and attention to detail. We hope you love your purchase as much as we loved creating it. However, if you’re not completely satisfied, we’re here to help.

Returns

  • Returns are accepted only for damaged or defective products.

  • To initiate a return, please contact us within 3 days of delivery with your order details and product images.

  • Returned items must be unused, unwashed, and in their original packaging.

  • Once approved, we’ll provide instructions for returning the item.

Refunds

  • After receiving and inspecting your return, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 7–10 business days.

  • Shipping charges are non-refundable.

Exchange

We offer exchanges only for the same product or value, depending on availability.

Non-Returnable Items

Due to the handcrafted nature of our products, items that show signs of wear or have been customized cannot be returned or exchanged.

Contact Us

For return or refund assistance, please reach out to:
Email: info@ekarita.com
Phone: +91 9202214350

Each Ekarita creation is unique and made with heart — we appreciate your understanding and support of handcrafted artistry.